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Modeling and Graphing Organizational Processes in Pursuit of Performance Benchmarks: Methods for Establishing and Evaluating Performance Measures. Rev. [ed.]
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Modeling and Graphing Organizational Processes in Pursuit of Performance Benchmarks: Methods for Establishing and Evaluating Performance Measures. Rev. [ed.]
Publication year:
1997
| Cataloged on:
Oct. 31, 2006
ANNOTATION: The use of the Key Indicators/Strategic Support System (KI/SSS) to monitor an organization's performance with on-demand access to a synthesis of operational data is investigated. This report contains the following sections: introduction; measurement, and the role of theory and model specification; an illustration of alternative display and threshold formats; further graphical musing; and conclusion.