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Communicating in a Crisis: Risk Communication Guidelines for Public Officials
Publication year:
2002
| Cataloged on:
Oct. 31, 2006
ANNOTATION: A guide to "the basic skills and techniques needed for clear, effective communications, information dissemination, and message delivery" is provided (p. 1). This primer discusses: communication fundamentals; communicating complex, scientific, and technical information; myths, principles, and pitfalls; understanding and working with the media; correcting errors and rumor control; assessing personal strengths and weaknesses; presenting information at public meetings; and recognizing opportunities to speak out.