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Managing for Results: Enhancing Agency Use of Performance Information for Management Decision Making
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Managing for Results: Enhancing Agency Use of Performance Information for Management Decision Making
Publication year:
2005
| Cataloged on:
Oct. 31, 2006
ANNOTATION: [F]our broad types of management decisions for which federal managers can use performance information and five different types of practices that can contribute to greater use of performance information are described (p.1). Practices that can enhance or facilitate the use of performance information for management decision making are: demonstrating management commitment; aligning agencywide goals, objectives, and measures; improving the usefulness of performance information; developing capacity to use performance information; and communicating performance information frequently and effectively. Uses for performance information that can lead to improved results are: identify problems and take corrective action; develop strategy and allocate resources; recognize and reward performance; and identify and share effective approaches.