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Performance Accountability: The Five Building Blocks and Six Essential Practices
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Performance Accountability: The Five Building Blocks and Six Essential Practices
Publication year:
2006
| Cataloged on:
Jan. 22, 2008
ANNOTATION: An efficient public sector performance measurement system and ways to ensure its operation are described. This report has an executive summary and these sections: introduction; building block 1 -- clear, measurable goals; building block 2 -- measurement to motivate, illuminate, and communicate; building block 3 -- verbal feedback to unleash the power of goals and measures; building block 4 -- interactive inquiry; building block 5 -- cautious use of external provided incentives; and six practices for using the building blocks effectively.