U.S. Department of Justice

Achieving Performance Excellence (APEX)

Achieving Performance Excellence (APEX) is a business model that offers a systems approach to change, specifically for correctional organizations. It provides multiple tools and strategies to build sustainable capacity toward higher performance, evidence-based practices, and data-driven decision making. Safety and security is one of the foundational principles of APEX. In addition, this model provides a pathway for agencies to create an organizational culture and a management environment that encourages innovative ideas to improve services, processes, and results.

APEX includes these components:
  1. The APEX Public Safety Model
  2. The APEX Guidebook Series
  3. The APEX Assessment Tool Protocol
  4. The APEX Change Agent Training


The APEX Public Safety Model


APEX Safety Model

The APEX Public Safety Model includes eight domains that reflect the shared vision and operating values of everyone working in any corrections system. In this model, the Organizational Culture domain is placed at the top to show that it is an umbrella over the organization, how it operates, and what it values. The Leadership, Strategic Planning, Stakeholder Focus, Workforce Focus, and Operations Focus domains rest on a foundation of Measurement, Analysis, and Knowledge Management. All domains lead to Results.

The APEX Guidebook Series



The APEX Assessment Tool Protocol

These tools provide a comprehensive and systems-based picture of how a correctional organization operates in the eight domains, how ready the organization is to begin a change effort, and informs the development of plans and strategies to improve performance. Agencies can choose to use only the tools they wish and base their implementation plans on those results. The assessment tool protocol includes:


The APEX Change Agent Training

The APEX Change Agent Training is designed to create internal change agents in all sectors of corrections. The training will enable participants to be able to take the APEX Guidebook series and Assessment Tools out to their agencies and successfully implement the APEX processes: assisting their agencies as they go through the culture and performance tools, developing integrated and holistic implementation plans to meet any identified gaps, and working toward sustaining the change efforts.

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Recommended Reading

Date Title Type
2012
Document preview
Achieving Performance Excellence: The Influence of Leadership on Organizational Performance
By Cebula, Nancy; Craig, Elizabeth; Eggers, John; Fajardo, Marge Douville; Gray, James; Lantz, Theresa. National Institute of Corrections (Washington, DC). People in Charge LLC (Boulder, CO); National Institute of Corrections (Washington, DC).
“Leadership is a very important component of higher performing organizations. This book presents a breadth and depth of information about leading others and describes what leaders need to excel at and what up-and-coming leaders need to know as they prepare themselves for leadership positions. Taking a balanced approach to leadership allows correctional leaders to influence different people and diverse stakeholder groups in differing situations. Good leaders know when they need to manage rather t... Read More
PDF
100 pages
2013
Document preview
APEX Resources Directory Vol. 1: Change Management and the APEX Domains
By Cebula, Nancy, editor; Ritter, Elizabeth, editor. NIC-11AD01GKF8; National Institute of Corrections (Washington, DC). People in Charge, LLC (Boulder, CO); National Institute of Corrections (Washington, DC).
This directory “is an integral part of the National Institute of Correction’s (NIC’s) Achieving Performance Excellence (APEX) Initiative. It provides resources, tools, and interventions to sup-port correctional agencies on the APEX journey. This directory is designed to complement the APEX Guide¬book series and to enhance efforts to improve performance excellence by providing domain-specific resources and interventions. It can also be used as a stand-alone guide to change management and to the A... Read More
PDF
316 pages
2012
Document preview
APEX Resources Directory Vol. 2: Communications, Focus Groups, and Development
By Bilson, Janet Mancini; Cebula, Nancy; Innes, Christopher; Lantz, Theresa; Ritter, Elizabeth; Ward, Tom. National Institute of Corrections (Washington, DC). People in Charge LLC (Boulder, CO); National Institute of Corrections (Washington, DC).
“APEX Resources Directory Volume 2 provides supportive information to correctional agencies embarking on the APEX (Achieving Performance Excellence) journey. It introduces the National Institute of Correc¬tions (NIC) Information Center, provides detailed information on creating a communications plan for those implementing the APEX Initiative, describes how to use focus groups to effectively gather information and feed-back, and includes a team development guide for those who want to build teams,... Read More
PDF
76 pages
2012
Document preview
Culture and Change Management: Using APEX to Facilitate Organizational Change
By Cebula, Nancy; Craig, Elizabeth; Innes, Christopher; Lantz, Theresa; Rhone, Tanya; Ward, Tom. National Institute of Corrections (Washington, DC). People in Charge LLC (Boulder, CO); National Institute of Corrections (Washington, DC).
“Culture, including beliefs, assumptions, values, norms, and practices in an organization, determines the success of an organization’s performance and change efforts. This book helps illuminate the role culture plays in an organization that is striving for higher performance ... Knowledge of culture enables an organization to proceed along the path to successful change. The APEX Change Management Model provides a process and map for organizational change based in research and best practices; it ... Read More
PDF
116 pages
2012
Document preview
Understanding Corrections through the APEX Lens
By Cebula, Nancy; Lantz, Theresa; Ward, Tom. National Institute of Corrections (Washington, DC). People in Charge LLC (Boulder, CO); National Institute of Corrections (Washington, DC).
This guidebook “is the second book in the APEX Guidebook series and is designed to help correctional practitioners deepen their knowledge of the Public Safety Model domains. It offers practical suggestions for improving performance and creating positive change by sharing best-practice methods and current literature on higher performance in corrections” (p. ix). APEX itself provides strategies for achieving performance excellence in the Public Safety Model domains—operations (which includes sa... Read More
PDF
96 pages
2011
Document preview
APEX: Building the Model and Beginning the Journey
By Cebula, Nancy; Lantz, Theresa; Ward, Tom. National Institute of Corrections (Washington, DC). People in Charge LLC (Boulder, CO); National Institute of Corrections (Washington, DC).
“Through extensive research and analysis, the National Institute of Corrections (NIC) is offering the field of corrections a comprehensive business model entitled the APEX (Achieving Performance Excellence) Initiative. The APEX Initiative is an agency-driven systems approach to building capacity for higher organizational performance, best practices, data-driven decisionmaking using multiple self-assessment tools, and a Guidebook series with strategies, interventions, and pathways. The APEX Publi... Read More
PDF
56 pages
2012
Document preview
Applying the APEX Tools for Organizational Assessment
By Bogue, Bradford; Cebula, Nancy. National Institute of Corrections (Washington, DC). People in Charge LLC (Boulder, CO); National Institute of Corrections (Washington, DC).
“Previously, not many assessment tools looked at issues that specifically affect those who work in the field of corrections … [This book] presents three organizational assessment tools developed specifically for the field of corrections. The APEX assessment tools are designed to look at an agency’s readiness to take on a change process, understand the importance of safety and security to correctional operations, measure performance on the APEX Public Safety Model’s eight domains, and provide gui... Read More
ZIP
128 pages

Related Resources

Date Title Type
2013
Document preview
APEX Resources Directory Vol. 1: Change Management and the APEX Domains
By Cebula, Nancy, editor; Ritter, Elizabeth, editor. NIC-11AD01GKF8; National Institute of Corrections (Washington, DC). People in Charge, LLC (Boulder, CO); National Institute of Corrections (Washington, DC).
This directory “is an integral part of the National Institute of Correction’s (NIC’s) Achieving Performance Excellence (APEX) Initiative. It provides resources, tools, and interventions to sup-port correctional agencies on the APEX journey. This directory is designed to complement the APEX Guide¬book series and to enhance efforts to improve performance excellence by providing domain-specific resources and interventions. It can also be used as a stand-alone guide to change management and to the A... Read More
PDF
316 pages
2012
Document preview
Achieving Performance Excellence: The Influence of Leadership on Organizational Performance
By Cebula, Nancy; Craig, Elizabeth; Eggers, John; Fajardo, Marge Douville; Gray, James; Lantz, Theresa. National Institute of Corrections (Washington, DC). People in Charge LLC (Boulder, CO); National Institute of Corrections (Washington, DC).
“Leadership is a very important component of higher performing organizations. This book presents a breadth and depth of information about leading others and describes what leaders need to excel at and what up-and-coming leaders need to know as they prepare themselves for leadership positions. Taking a balanced approach to leadership allows correctional leaders to influence different people and diverse stakeholder groups in differing situations. Good leaders know when they need to manage rather t... Read More
PDF
100 pages
2012
Document preview
Culture and Change Management: Using APEX to Facilitate Organizational Change
By Cebula, Nancy; Craig, Elizabeth; Innes, Christopher; Lantz, Theresa; Rhone, Tanya; Ward, Tom. National Institute of Corrections (Washington, DC). People in Charge LLC (Boulder, CO); National Institute of Corrections (Washington, DC).
“Culture, including beliefs, assumptions, values, norms, and practices in an organization, determines the success of an organization’s performance and change efforts. This book helps illuminate the role culture plays in an organization that is striving for higher performance ... Knowledge of culture enables an organization to proceed along the path to successful change. The APEX Change Management Model provides a process and map for organizational change based in research and best practices; it ... Read More
PDF
116 pages
2012
Document preview
Understanding Corrections through the APEX Lens
By Cebula, Nancy; Lantz, Theresa; Ward, Tom. National Institute of Corrections (Washington, DC). People in Charge LLC (Boulder, CO); National Institute of Corrections (Washington, DC).
This guidebook “is the second book in the APEX Guidebook series and is designed to help correctional practitioners deepen their knowledge of the Public Safety Model domains. It offers practical suggestions for improving performance and creating positive change by sharing best-practice methods and current literature on higher performance in corrections” (p. ix). APEX itself provides strategies for achieving performance excellence in the Public Safety Model domains—operations (which includes sa... Read More
PDF
96 pages
2012
Document preview
Applying the APEX Tools for Organizational Assessment
By Bogue, Bradford; Cebula, Nancy. National Institute of Corrections (Washington, DC). People in Charge LLC (Boulder, CO); National Institute of Corrections (Washington, DC).
“Previously, not many assessment tools looked at issues that specifically affect those who work in the field of corrections … [This book] presents three organizational assessment tools developed specifically for the field of corrections. The APEX assessment tools are designed to look at an agency’s readiness to take on a change process, understand the importance of safety and security to correctional operations, measure performance on the APEX Public Safety Model’s eight domains, and provide gui... Read More
ZIP
128 pages
2012
Document preview
APEX Resources Directory Vol. 2: Communications, Focus Groups, and Development
By Bilson, Janet Mancini; Cebula, Nancy; Innes, Christopher; Lantz, Theresa; Ritter, Elizabeth; Ward, Tom. National Institute of Corrections (Washington, DC). People in Charge LLC (Boulder, CO); National Institute of Corrections (Washington, DC).
“APEX Resources Directory Volume 2 provides supportive information to correctional agencies embarking on the APEX (Achieving Performance Excellence) journey. It introduces the National Institute of Correc¬tions (NIC) Information Center, provides detailed information on creating a communications plan for those implementing the APEX Initiative, describes how to use focus groups to effectively gather information and feed-back, and includes a team development guide for those who want to build teams,... Read More
PDF
76 pages
2011
Document preview
APEX: Building the Model and Beginning the Journey
By Cebula, Nancy; Lantz, Theresa; Ward, Tom. National Institute of Corrections (Washington, DC). People in Charge LLC (Boulder, CO); National Institute of Corrections (Washington, DC).
“Through extensive research and analysis, the National Institute of Corrections (NIC) is offering the field of corrections a comprehensive business model entitled the APEX (Achieving Performance Excellence) Initiative. The APEX Initiative is an agency-driven systems approach to building capacity for higher organizational performance, best practices, data-driven decisionmaking using multiple self-assessment tools, and a Guidebook series with strategies, interventions, and pathways. The APEX Publi... Read More
PDF
56 pages
2011
Document preview
Organizational Readiness in Corrections
By Lerch, Jennifer; Viglione, Jill; Eley, Ernest; James-Andrews, Susan; Taxman, Faye S..
“This article examines the impact of a continuous on-site training model to advance the implementation of evidence-based practices in correctional settings” (p. 5). Information from this article can be used in the development and implementation of your own agency’s efforts to utilize evidence-based practices. Sections include: organizational readiness for change; resistance to change in corrections; implementing change; the Prison-Based Work Release Center (PWRC) experience with adopting evidenc... Read More
WEB
6 pages
2010
Document preview
Context and Impact of Organizational Changes in State Corrections Agencies: A Study of Local Discourses and Practices in Kansas and Michigan
By Rengifo, Andres F.; Stemen, Don. National Institute of Corrections (Washington, DC). National Institute of Corrections (Washington, DC).
The impact of external and internal forces on “corrections policy innovation in which measures to control prison populations and enhance service delivery were implemented despite challenging institutional and social environments” is examined (p. 2). This is good reading for those agencies looking to implement their own strategies for correctional system reform. This report contains these sections: introduction; the context and dynamics of corrections reform—expanding capacity (1980 to early 1990... Read More
PDF
65 pages
2007
Document preview
Building Culture Strategically: A Team Approach for Corrections
National Institute of Corrections (Washington, DC). National Institute of Corrections (Washington, DC); Carol Flaherty-Zonis Associates (Scottsdale, AZ).
“This guide, a product of the National institute of Corrections’ (NIC’s) Institutional Culture Initiative, presents a model designed to produce higher quality work, build collaboration and interdependence, create safer and more secure environments, and, ultimately, help correctional facilities move strategically toward more positive culture that will improve the quality of life for both staff and offenders" (p.iii). Chapters contained in this guide are:
  • What organizational culture is; ... Read More
PDF
ca. 270 p.
2006
Document preview
Proceedings of the Large Jail Network Meeting - July 2006
National Institute of Corrections. Jails Division (Longmont, CO).
Contents of these proceedings are: meeting highlights; "Open Forum: Hot Topics for Discussion"; "Understanding Culture: The Root of It All" by Carol Flaherty-Zonis; "NIC Information Center Briefing" by Sandy Schilling and Josh Stengel; "Analyzing Our culture to Improve Our Jail" by Mark Foxall; "Changing the Jail's Organizational Culture" by Robert Green; "Planning for Catastrophes and Other Emergencies" by Jeffrey Schwartz; "Prison Rape Elimination Act (PREA) and Jails" by Larry Solomon; "Cr... Read More
PDF
64 p.
2005
Document preview
Implementing Evidence-Based Practices in Corrections; Using an Integrated Model to Implement Evidence-Based Practices in Corrections
By Clawson, Elyse; Bogue, Brad; Joplin, Lore. National Institute of Corrections. Community Corrections Division (Washington, DC). Crime and Justice Institute (Boston, MA).
The implementation of evidence-based practices that can significantly reduce the recidivism of offenders is explained. This paper covers: an integrated model of implementation; evidence-based practice; eight evidence-based principles for effective interventions; and implementing these principles.... Read More
PDF
17 p.

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