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Browsing Documents Related to 'Communication Skills'

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Date Title Type
2013
Document 027166
Developing a Policy on the Use of Social Media in Intelligence and Investigative Activities: Guidance and Recommendations
U.S. Bureau of Justice Assistance (Washington, DC). U.S. Dept. of Justice. Office of the Deputy Attorney General. Global Advisory Committee (GAC) (Washington, DC).
"Social media sites have become useful tools for the public and law enforcement entities, but criminals are also using these sites for wrongful purposes. Social media sites may be used to coordinate a criminal-related flash mob or plan a robbery, or terrorist groups may use social media sites to recruit new members and espouse their criminal intentions. Social media sites are increasingly being used to instigate or conduct criminal activity, and law enforcement personnel should understand the co... Read More
PDF
52 pages
2013
Document 027146
Stanford Law School Students Present Key Research Findings On Realignment and On Lifer Parole to California Governor Jerry Brown
By DMUKAMAL. Stanford Criminal Justice Center (SCJC) (Stanford, CA).
“Criminal justice students outline the implementation and impact of moving the state’s offenders from state prisons to county jails and also report on two empirical studies of the parole process for life prisoners.” Findings are provided for the impact of California’s Public Safety Realignment Legislation (AB 109) in real-time, and the parole of inmates considered “lifers”--those individuals serving life sentences (about 25% of California’s prison population)--based on Marsy’s Law. The students... Read More
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6 pages
2013
Document 027165
Lessons Learned: Planning and Assessing a Law Enforcement Reentry Strategy
By Draper, Laura; Norton, Blake. U.S. Dept. of Justice. Office of Community Oriented Policing Services (Washington, DC).
This report describes how four law enforcement agencies, selected as learning sites, utilized the principles described in “Planning and Assessing a Law Enforcement Reentry Strategy” (NIC accession no. 023295). “The goals of the learning site project were not to identify a gold standard or the most comprehensive law enforcement-driven reentry program in the nation, but rather to report how diverse agencies implemented strategies in key areas of reentry that many professionals on the front lines o... Read More
PDF
60 pages
2013
Document 027680
International Association of Chiefs of Police 2013 Social Media Survey Results
International Association of Chiefs of Police (IACP) (Alexandria, VA).
“In fall 2013, the IACP conducted its fourth annual survey about law enforcement’s use of social media. The survey addressed the current state of practice and the issues agencies are facing in regards to social media” (p. 1). The results from this survey will be very useful for other law enforcement and correctional agencies wishing to develop and implement their own approaches to the use of social media. Tables following a section providing highlights from the survey are: demographic informati... Read More
PDF
18 pages
2013
Document 027679
EEOC’s Criminal Record Guidance One Year Later: Lessons from the Community
By Dietrich, Sharon M.. Community Legal Services, Inc. (Philadelphia, PA).
This report examines the compliance of employers with enforcement guidance provided by the Equal Employment Opportunity Commission (EEOC) regarding the use of criminal records in the hiring of people who have criminal records (including non-convictions). Sections of this brief include: introduction; at the grassroots level, criminal records are an intractable barrier to employment; impact of the Guidance—some changes in employer behavior, but miles to go; overcoming criminal record stigma to fac... Read More
PDF
12 pages
2011
Document 027435
What are We Really Saying? The Truth as Spoken Through Body Language
By Flanagan, Wendy. The Carey Group (TCG) (Silver Springs, MD).
These slides provide a great introduction to recognizing other peoples’ body language. Participants will understand: what our gestures, facial expressions, and body positions communicate; how to use body language on the job to increase performance; how to discern when you are positively affecting another; body language for survival; increasing your body language IQ; detecting when someone lies.... Read More
PDF
173 pages
2011
Document 025180
Motivational Interviewing for Incarcerated Adolescents: Effects of Depressive Symptoms on Reducing Alcohol and Marijuana Use After Release
By Stein, L.A.R.; Lebeau, Rebecca; Colby, Suzanne M.; Barnett, Nancy P.; Golembeske, Charles; Monti, Peter M..
“This study evaluates the efficacy of MI [motivational interviewing] versus RT [relaxation training] in reducing substance use outcomes for incarcerated adolescents and examines the role of depressive symptoms in moderating outcomes.” While MI is shown to be effective in reducing the use of alcohol in adolescents with low and high levels of depression and marijuana use in individuals with low levels of depression, it appears RT is better suited to marijuana-involved adolescents with high depress... Read More
PDF
10 pages
2011
Document 025183
A Brief Motivational Interviewing Intervention with Prisoners: When You Lead a Horse to Water, Can It Drink for Itself?
By Anstiss, Brendan; Polaschek, Devon L.L.; Wilson, Marc.
“This study evaluated the effects of a brief offending-focused motivational interviewing (MI) intervention on reconviction in male prisoners servicing sentences for diverse crimes” in New Zealand (p. 1). Results are given for: effect of MI intervention on recidivism; interactions between the MI intervention and completion of criminogenic programs; validation stage of change ratings; prediction of recidivism outcomes using stage of change and other variables; and stage of change and post-MI refer... Read More
PDF
22 pages
2010
Document 024290
Verbalization De-escalation Grid
By Barnhart, Tracy. corrections.com (Quincy, MA).
This concise explanation of how to verbally de-escalate a potentially violent encounter is conveniently laid out in a four-level process that provides appropriate words and actions to use. The reader can easily utilize the advice of the author for getting non-violent compliance from an aggressive offender.... Read More
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3 p.
2005
Document 021093
Motivational Interviewing: An Introduction [Lesson Plan and Participant's Manual]
National Institute of Corrections (Washington, DC). Hampton-Newport News Criminal Justice Agency (Hampton, VA); Orbis Partners, Inc. (Ottawa, CA).
The use of motivational interviewing during the case management process is covered during this 10-hour course. Modules include: setting the context; motivational interviewing; assess motivation; stage matched motivational strategies; applying motivational interviewing -- effective case work (e.g., case analysis, feedback, prioritize, assess motivation, focusing, and review and update); and enhancing treatment compliance. The accompanying Training the Trainer program is 24-hours long.... Read More
PDF
186 p.
2004
Document 019541
Foundation Skills for Trainers: 32-Hour Training Program [Videoconference Held March 22-25, 2004]
National Institute of Corrections Academy (Longmont, CO).
This 32-hour program willl help participants develop the preparation, presentation, and platform delivery skills needed to conduct training using established curricula. Focus areas include the needs and characteristics of adult learners, learning styles, the role of the correctional trainer, managing a learner-centered training environment, asking and responding to questions, facilitating lesson plans, teaching to performance objectives, and basic teaching methods.... Read More
VIDEO
3 DVDs + 1 CD
2004
Document 020035
Interpersonal Communications in the Correctional Setting: IPC
National Institute of Corrections (Washington, DC). National Institute of Corrections (Washington, DC); National Juvenile Detention Association (Richard, KY).
This basic communication skills training program, developed by Robert R. Carkhuff, has been used by correctional agencies for more than thirty-five years to train officers and counselors. Sessions contained in this course are: introduction to the IPC (interpersonal communication) model; the basics -- sizing up the situation; positioning; posturing; observing; listening; summary of the basics; the add-ons -- communicating to inmates; responding to inmates -- identifying content; responding to inm... Read More
PDF
2 computer disks; 1 DVD-ROM (100 min.) + 1 CD-ROM
2004
Document 019745
Effective Communication/Motivational Strategies in Assessing and Overcoming Resistance to Change [Lesson Plans and Participant's Manual]
By Ferns, Ray; Gornik, Mark; Cheney, Deena. National Institute of Corrections Academy (Longmont, CO).
This 32-hour training program will "provide practitioners, who are working with resistive, chemically dependent or criminal populations, with specific knowledge, skills and techniques to more effectively internalize motivation for change" (p. 1). This course includes eight modules:
  • Introduction to overall course;
  • Offender management;
  • Social learning theory;
  • Overview of "What Works" research;
  • Criminal logic;
  • Introduction to basic communication skills;
  • Why these skills won... Read More
ZIP
1999
Document 015778
Contemporary Issues in Prison Management: Additional Readings
National Institute of Corrections. Prisons Division (Washington, DC); National Institute of Corrections Academy (Longmont, CO).
Seven articles comprise this document: "The Transformation of Corrections: 50 Years of Silent Revolutions" by Simon Dinitz; by Dick Franklin -- "Culture Is. . .as Culture DOES", "Protective Custody: A Window to Institution Culture", "Supermax: More of the Same in the 21st Century?", and "Writing Made Easy. .[sic] [strike out Easy, replace with] Easier"; "In-Service Training: Missed Opportunities or Instrument of Change" by Gary C. Mohr; and "Managing Prisons in the 21st Century" by Richard P. Se... Read More
PDF
82 p.
1995
Document 012409
Communications in Corrections--Supplement
By Stucker, John J.; Smith, Gretchen M.; Sprecher, Rob. National Institute of Corrections (Washington, DC). National Institute of Corrections (Washington, DC).
This supplement describes the communications audits, technical assistance, and small grant projects supported by the National Institute of Corrections (NIC) during this communications improvement program. The report summarizes communication issues and effective strategies for improvement. Topics discussed include community relations, media relations, corrections policy, internal communications, and organizational development. Included is a summary of the steps involved in developing a strate... Read More
PDF
16 p.
1993
Document 000875
A Communications Audit: Promoting Public Understanding of Corrections
By Stucker, John J.; Camp, George M.; Smith, Gretchen M.. National Institute of Corrections (Washington, DC). National Institute of Corrections (Washington, DC).
This report examines the issues surrounding the corrections community's communications needs, serving as an aid for developing strategies and methodologies to improve the quality and impact of communications activities. This monograph documents and describes the audit process undertaken in three state departments of corrections as they sought to develop more effective communications plans. States included in the project were Rhode Island, Alabama, and California. ... Read More
PDF
75 p.
1993
Document 000245
Bridging the Gap: Winning Administration's Support for Training
National Institute of Corrections Academy (Longmont, CO); National Institute of Corrections Academy. Northeast Regional Field Coordinators (N.P.).
Designed specifically for correctional trainers from all areas of corrections, this twenty-four-hour seminar instructs participants in the development of a strategic action plan that will link training with agency needs. Communication styles, individual and organizational change theory, and social marketing are topics discussed. The manual contains lesson plans and a participant's guide. The seminar was held in Lewisburg, Pennsylvania, September 14-16, 1993.... Read More
PDF
ca. 100 p.
1993
Document 011092
Aggression Management: A Program of Communication Skills and Strategies for Probation and Parole Officers [Lesson Plan]
By Bush, Jack. National Institute of Corrections (Washington, DC). Missouri Dept. of Corrections (Jefferson City, MO).
The objective of this lesson plan is to provide skills that will assist probation and parole officers to minimize conflict and maximize cooperation between themselves and non-compliant offenders under their supervision. Module topics include:
  • The cognitive foundations of aggressive behavior,
  • Basic skill strategies,
  • Critical situations,
  • Thinking reports as a counseling tool,
  • The follow-up interview,
  • And cognitive counseling skills.
The curriculum pack... Read More
PDF
52 p.
1992
Document 010648
Cultural Diversity: Training for Trainers
National Institute of Corrections National Academy of Corrections (Longmont, CO). National Institute of Corrections National Academy of Corrections. Central and Southern Regional Field Coordinators (N.P.); Eastern Kentucky University. Training Resource Center (Richmond, KY).
Targeted for criminal justice professionals who train, this curriculum demonstrates communication skills that strengthen positive interaction, evaluates the impact of individual cultural perspectives and personal beliefs on the effectiveness of interacting with others, and identifies positive and negative relationships that are impacted by cultural diversity in the work place. Section topics include creating a common understanding, what it means to be different in your organization, communicati... Read More
PDF
ca. 140 p. + 1 videocassette (9 min.); VHS
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