APEX Resources Directory Vol. 1: Change Management and the APEX Domains

This directory “is an integral part of the National Institute of Correction’s (NIC’s) Achieving Performance Excellence (APEX) Initiative. It provides resources, tools, and interventions to support correctional agencies on the APEX journey. This directory is designed to complement the APEX Guidebook series and to enhance efforts to improve performance excellence by providing domain-specific resources and interventions. It can also be used as a stand-alone guide to change management and to the APEX Public Safety Model domains, which include the following: Leadership; Operations Focus; Organizational Culture; Stakeholder Focus; Workforce Focus; Strategic Planning; Measurement, Analysis, and Knowledge Management; [and] Results. Using this directory, the agency can target one or more domains and can find specific domain-related guiding questions, tools and interventions, case studies, and other resources to direct a change effort for improvement. Potential scenarios for change include the following: (1) when an agency is getting ready for Prison Rape Elimination Act compliance; (2) when a new jail director comes on board; (3) when a new committee is formed to direct performance excellence; (4) when a change in legislation requires agency changes; (5) when an agency is running smoothly, but assesses itself preventively and finds room for improvement in specific domains; (6) when a new program is put into practice; and (7) when an opportunity arises to embark on a change effort” (p. 1).