Expanding on Ranganathan’s five laws, we know that libraries are for use and that every library has its community (users). In order to ensure that a library is meeting the needs of its users, the library must be able to assess its services, including its collections, and understand how those are meeting the requirements of its community. This webinar will investigate the assessment activities that a library can utilize to determine the needs of its community, as well as those assessments which can help a library assure that a service is meeting its community’s desires. Specific assessments, which can be completed in any type of environment, will be discussed and examples given.
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