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I'm Looking for Information Assistance from the Library

You have questions?
The NIC Information Center can help

The NIC Information Center is a resource for those working in the field of corrections, and the assistance it provides (searching the library, locating resources, and providing referrals) is available at no cost. The NIC Library has over 18,000 corrections-related items.

The Information Center uses a Web-based help desk to track and respond to inquiries from NIC staff and the field. These inquires are reviewed regularly by Information Center staff and each question is assigned to the librarian or information specialist most capable of finding the best answer.

Frequently Asked Questions
about NIC's Information Center

Other questions? Ask a Librarian

  • Am I eligible to received research assistance?

  • If I can't get to NIC's physical library in Aurora, Colorado; how can I read materials the research experts recommend?

  • How much does it cost to send me copies of materials from the library?

  • How long will it take to get an answer from the NIC Helpdesk?

  • When will my order of NIC products be delivered to me?

  • How do I rent eBooks through NIC's digital library?

NIC's Hot Topics

NIC has answered the most common questions in our Helpdesk

Ask the Information Center

Which type of help do you need?
I need help resetting my password or creating an account.

Looking for help with the NIC Learn Center?

NIC is happy to help you with our NIC Learn Center needs, we have a dedicated Learn Center support team who can be reached using the following methods:

This is NIC's Information Center Helpdesk. We are happy to provide free answers to your corrections-related questions, provide Research Assistance, and connect you with NIC staff, agency resources and services.

Which division would you like to contact?

If you are trying to contact a specific person, please select their division here and include their name in the body of the request message.

NIC's Kutak Library
Please state your overall request here
Please state what you are looking for help with, provide any background information that might help us understand your request, and include a description of what you are looking for us to provide you.
Search Engines, other agencies, etc.
Make an informed decision, develop a document, share the information with someone else, etc.
Your Contact Information
Please provide this info so we can follow up with you
Optional Information
This information will help us understand and answer your request more accruately.
Please provide your address when requesting Physical Materials

Note

Almost all of our materials already exist in a digital format and can be downloaded for free at your convenience by going to that item's page and clicking the blue download button. There are only a few older materials which we are still in the process of converting from their paper or DVD formats.

You only need to check the box below and add your address if you are requesting physical materials be mailed to you.

Address for Physical Materials
If you are requesting physical materials be shipped to you as part of this request, please include address information here.