What is Technical Assistance?
Technical assistance (TA) is guidance, support, advice, assessment, and/or customized training that a Technical Resource Provider (TRP) or an NIC staff member provides to federal, tribal, state, or local correctional agencies or other organizations in the field of corrections. The TRP or NIC staff member serves in an advisory capacity and/or works with the staff of the requesting agency in assessing programs and operations, implementing advanced practices, and improving overall agency management, operations, and programming.
How can Technical Assistance help our agency?
The NIC Technical Assistance Program responds directly to the needs, problems, and individual requirements of state and local correctional agencies. NIC's technical assistance includes onsite guidance, support, consultation, or training provided by an experienced technical resource provider or NIC staff member who serves in an advisory capacity and works with agency staff. An agency may request assistance to:
Assess programs and operations
Implement effective practices
Improve agency management, operations, and programming
Refine the design, delivery, management, and evaluation of staff training programs
Assist in the development of offender programs and services, including reentry services
When appropriate, NIC may also cover the costs of practitioners' visits to another agency to observe effective practices.
Exclusive training in select NIC courses may be available for some agencies, though within designated funding limits. The collective cost to NIC, including training expenses for instruction, course preparation, onsite work, travel, and technical assistance reporting must not exceed the funding limit. Agencies must agree to defray the costs for reproducing materials provided by NIC, the cost for reserving the facilities in which NIC will conduct the training, audio-visual equipment needed for the training, and any additional costs related to agency participants attending the training.
If an agency agrees to the attendance of participants from outside agencies, all the costs for those participants attending the course will be the responsibility of the visiting participant or agency. NIC is unable to contribute to those expenses.
The Technical Assistance Process
TA Request Received
NIC sends an acknowledgement letter to your agency.
Request is assigned to an NIC TA Area
The assigned NIC Program Manager will contact your agency designee
NIC Manager Contacts your Agency
You and your designee discuss and refine your request with an NIC Program Manager
NIC Designs your TA Event
- NIC schedules a TA event in collaboration with your agency
- NIC contracts services or other resources to fulfill your TA Event
- NIC sends confirmation of TA services to your agency
Your TA Event occurs
The Trainer and resources come to your facility and complete the requirements of the TA Event
After-Action Review
- Your agency completes an evaluation of the TA event for NIC
- Your agency receives a report from the NIC TA provider (if applicable)