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I'm Looking for Technical Assistance for My Agency

What Is Technical Assistance?

Technical assistance (TA) is guidance, support, advice, assessment, and/or customized training that a Technical Resource Provider (TRP) or an NIC staff member provides to federal, state, local, or tribal correctional agencies or other organizations in the field of corrections. The TRP or NIC staff member serves in an advisory capacity and/or works with the staff of the requesting agency in assessing programs and operations, implementing advanced practices, and improving overall agency management, operations, and programming.

Technical Assistance Contact

The link below is for questions regarding assistance for your prison, jail, or community service - not for website assistance. 

Please do not use this form for NIC Learn Center Account Support.

NIC's Technical Assistance Status:

a gauge that goes from red to green with the arrow pointing to green
 

The Technical Assistance Process

  1. TA Request Received

    NIC sends an acknowledgment email to your agency confirming receipt of the request.

  2. Request is assessed to determine eligibility

    NIC’s TA assessment team will contact your agency designee with any questions they have.

  3. NIC Program Advisor Contacts your Agency

    Your agency designee and the assigned NIC Program Advisor will discuss and refine your request.

  4. NIC Designs your TA Event

    • NIC schedules a TA event in collaboration with your agency.
    • NIC contracts services or other resources to fulfill your TA event.
    • NIC sends confirmation of TA services to your agency.
  5. Your TA Event occurs

    The trainer and resources come to your facility to complete the requirements of the TA event

  6. After-Action Review

    • Your agency completes an evaluation of the TA event for NIC.
    • Your agency receives a report from the NIC TA provider (if applicable).

Frequently Asked Questions
about Technical Assistance

  • How much will requesting (technical) assistance cost my agency?

  • Who from my agency needs to endorse the request for technical assistance?

  • Do you give grants for equipment and training?

  • Who receives the technical assistance report?

  • Can NIC make a staffing analysis, population projection, and/or feasibility study for our agency?

  • Can NIC pay for a keynote speaker at our conference?

  • Will NIC certify my jail?

  • What is Technical Assistance?

  • What kind of TA does NIC provide?

  • How is NIC’s TA work different from its training programs?

  • Is my agency eligible to receive TA from NIC?

  • Is NIC able to fulfill every request submitted for TA?

  • Does my agency pay for the TA?

  • Will I be required to sign a formal agreement before receiving TA?

  • How quickly will my agency receive TA?

  • Once TA has begun, what changes can be made?

  • Can I request more than one type of TA at the same time?

  • If my agency has received TA in the past, can I submit additional requests for the same issue?