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Inmate Behavior Management

a person standing over a line with two arrows pointing in opposite directions

Managing inmate behavior is the core function of jails. Historically, jails have emphasized the physical containment of inmates over actively supervising them and managing their behavior. This has resulted in problems commonly associated with jails, such as violence, vandalism, and unsanitary conditions. These problems create dangerous conditions for both staff and inmates and can be costly for taxpayers. To address this issue, the National Institute of Corrections has developed training programs, technical assistance, and information to help jails better manage inmates.

Training programs and resource documents are available on the NIC website under Training

Technical assistance opportunities are listed below:

  • Inmate Behavior Management

    NIC offers technical assistance to help jails assess and improve their management of inmate behavior. This may include assistance related to implementation of a formal inmate behavior management plan or may include assistance related to any one of the six components of an inmate behavior management plan such as inmate classification or supervision.


  • Interpersonal Communications in the Correctional Setting

    NIC offers training for trainers in the area of interpersonal communications to agencies that are interested in hosting a class that includes participant teams from other agencies. The curriculum provides agency trainers with information and tools to teach their staff about the importance of communicating with inmates, thus allowing them to avoid unnecessary conflicts.


  • Direct Supervision Site Visits

    Jurisdictions planning, opening, or operating direct supervision jails may request assistance via a site visit for up to three people to see up to two direct supervision jails in operation. This technical assistance is intended to allow agencies to develop new operational ideas for their new or existing direct supervision jails. It is a requirement that jurisdictions requesting this assistance tour direct supervision jails within a day’s driving distance of their location (if any are available) before requesting this assistance. Staff going on the site visit must be in a position to provide policy direction or decisions.

Jails Division