FAQ Ask a Librarian
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Am I eligible to received research assistance?
The NIC Information Center is a resource for those working in the field of corrections, and the assistance it provides (searc
If I can't get to NIC's physical library in Aurora, Colorado; how can I read materials the research experts recommend?
In many cases, copies of the material can be sent or loaned to you. In other cases, we can send you copies of relevant portions of materials.
How much does it cost to send me copies of materials from the library?
There is no charge for having the NIC Information Center provide these materials, but there are some limitations on the quantity of hard copy mater
How long will it take to get an answer from the NIC Helpdesk?
Most questions are answered within one business day, but we work hard to make sure that we answer all questions within 5 business days or less.
When will my order of NIC products be delivered to me?
In most cases, material is sent via US Postal mail and you should see it within 7-10 days.
How do I rent eBooks through NIC's digital library?
NIC has been building out a library of our publications.