The issues of post-traumatic stress and critical incidents are addressed. Contents of this document include: meeting highlights; post-traumatic stress syndrome and critical incidents -- preparation, response, and review; post-traumatic stress -- the value of peer support; programs that address post-traumatic stress syndrome in employees; standardized emergency management and critical incident command systems; critical incident training -- preparation, response, and review; critical incident response; legal issues; future meeting topics; meeting agenda; and meeting participants.