"This Tech Guide is designed to introduce the role of performance measurement ... and to teach core dynamics of performance management, monitoring, and reporting" (p. 4). Nine chapters are contained in this guide: what performance measurement is and why it is important; establish an integrated performance measurement framework; define mission and strategic performance objectives; establish a performance management framework; establish accountability for performance; develop a data collection plan; analyze, review, and report performance data; use performance information to drive improvement; and build performance management into everyday policing. Sample assessment measures and examples of performance management in justice agencies are also included. This publication is a companion guide to "Law Enforcement Tech Guide: How to Plan, Purchase and Manage Technology (Successfully) (NIC accession no. 018694).
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