“The goal of the [Center for Social Media] initiative is to build the capacity of law enforcement to use social media to prevent and solve crimes, strengthen police-community relations, and enhance services. IACP’s Center for Social Media serves as a clearinghouse of information and no-cost resources to help law enforcement personnel develop or enhance their agency’s use of social media and integrate Web 2.0 tools into agency operations.” Points of access include: getting started-an introduction to social media, strategy development, policy development, and putting it all into action; technologies; topics-- alerts and notifications, analytics and metrics, community outreach and citizen engagement, crime information, crime prevention, emergency preparedness and response, investigations, legal and legislative, malicious use, mobile, policy, privacy, safety, and security, public relations and reputation management, recruiting, research, strategy, and vetting; resources-case law, case studies, FAQ, fun facts, glossary terms, publications, tools and tutorials, and training and technical assistance; directory of law enforcement agencies that use social media; news; information regarding the initiative; blog; Executive Chiefs’ Corner; IACP’s Social Media Survey results; new on the site; items of interest; and frequently asked questions.
