This basic communication skills training program, developed by Robert R. Carkhuff, has been used by correctional agencies for more than 35 years to train officers and counselors.
Sessions contained in this course are:
- Introduction to the IPC (interpersonal communication) model
- The basics:
- Sizing up the situation
- Positioning
- Posturing
- Observing
- Listening
- Summary of the basics
- The add-ons:
- Communicating to inmates
- Responding to inmates -- identifying content
- Responding to inmates -- identifying feeling
- Responding to inmates -- identifying meaning
- Asking questions
- Summary of the add-ons
- The applications:
- Managing behavior
- Handling requests
- Making requests
- Reinforcing behavior
- Summary of the applications
- And conclusion.
The instructor guide and participant manual are linked in the sidebar. The series includes narrative introductions to the skill being discussed and dramatized scenes that show the lack or use of the skill being covered.
Introduction
The Basics
Positioning
Posturing
Observing
Listening
The Add-Ons
Responding to Inmates: Identifying Content
Responding to Inmates: Identifying Feeling
Responding to Inmates: Identifying Meaning
Asking Questions
The Applications
Handling Requests
Making Requests
Reinforcing Behavior
Summary
Conclusion
Resources
Accession Number
020035
Publication Year
2004
Length
17 Streaming videos (70 min.)
Sources
Plays On
DVD & Computer
Media Type
Streaming Video