Workplace incivility describes the subtle and obvious behaviors that are generally rude, discourteous, and suggesting of a lack of respect for others. When unchecked, incivility erodes an organization’s culture and adversely impacts the well-being of those who are the targets of uncivil behavior.
Workplace incivility needs to be challenged and talked about openly. Knowing the causes of incivility, its consequences, and how to promote civility in the workplace can help correctional leaders and employees build psychologically safe environments where everyone grows and thrives.
The Causes and Effects of Workplace Incivility on Employees
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During this webinar, participants will learn:
- The meanings of civility and incivility
- Skills for identifying civil and uncivil behaviors in the workplace How incivility, if left unchecked, has tangible negative outcomes that affect employee well-being, engagement, performance, and retention
- How the benefits of civility always outweigh the costs, particularly in correctional settings
Speakers
- Dr. Rowlanda Cawthon - Dean and Associate Professor, Northwest University and Managing Principle of Rowlanda Cawthon & Associates, LLC
The Role of Leaders and Managers in Cultivating a Workplace of Civility
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During this webinar, participants will learn:
- Leadership and management styles that promote civility
- Practical strategies for cultivating a civil workplace as a leader or manager
- How to establish norms that serve as guidelines for acceptable civil behavior
- The value of civility in increasing mental wellness and longevity among correctional employees
- The institutional benefits of civility for the safety of staff, incarcerated individuals, and the general public
Speakers
- Dr. Rowlanda Cawthon - Dean and Associate Professor, Northwest University and Managing Principle of Rowlanda Cawthon & Associates, LLC