Back to top

Organizational development

“Culture, including beliefs, assumptions, values, norms, and practices in an organization, determines the success of an organization’s performance and change efforts. This book helps illuminate the role culture plays in an organization that is striving for higher performance ... Knowledge of culture enables an organization to proceed along the path to successful change. The APEX Change Management Model provides a process and map for organizational change based in research and best practices; it engages the human component of the organization to ensure success” (p. 85). Eight chapters follow an introduction to Achieving Performance Excellence (APEX): introduction; organizational culture and change; introduction to change management; APEX Change Management Model; additional elements of successful change management; communications planning during change; change management principles and practices in action—Prison Rape Elimination Act (PREA); and changing culture during challenging times.

Culture and Change Management: Using APEX to Facilitate Organizational Change Cover

This material is from the inaugural Learning and Performance Symposium. This event focused "on learning and performance practices based on established theory and research as well as the effective practices of successful learning leaders."

Sections comprising the manual are: the Forty Forward agenda; "Correctional Learning and Performance: A Vision for the 21st Century" (2012) (NIC accession number 026506); needs assessment; "Innovation: Professional Development Series" by Barbara A. Collins and Michael Guevara, "Innovation: Learning and Performance Competency Model" by Lance Anderson, Megan Poore, and Amanda Hall, "Core Competencies for Corrections Learning and Performance Professionals matrix, "Competency Profile of Correctional Trainer (DACUM), "Innovation: A Session with Jane" by Jane Bozarth and Leslie LeMaster, "Innovation: Resiliency in Corrections" by Michael Connelly and Amanda Hall, and "Resilience in Corrections: A Proactive Approach to Changing Conditions" (2014) (028089); "Bits and Bites: Learning and Performance Research: Stop Talking! Stop Power Point! Stop Creating Training Events! by Bernie Iszler, "508 Compliance" by Milan Hatch, and "Blended Learning" by Steven Swisher; collective visioning; documents related to "Forty Forward" in development; and "Favorite Learning and Performance Resources" for Bernie, Leslie, Amanda, Michael, and Scott, "Workplace Learning Annotated Bibliography (2014) (024728), and "Core Competencies for Corrections Learning and Performance Professionals List of Tools and Resources by Competency": Professionalism (Integrity, Professional Development, Self-Awareness), Leadership (Adaptability, Change Management, Decision Making, Facilitate Learning Culture, Problem Solving, Team Development, and Visioning), Information Management (Content Curation, Critical Thinking, Digital Literacy, Research, and Organizational Literacy), Communication (Active Listening, Coaching, Feedback, Collaboration, Influencing Others, Interpersonal Skills, Motivating Others, Public Speaking, and Questioning), Learning and Performance (Innovation, Learning Theory and Research, Learning Needs Analysis, Learning Delivery, Manage Learning Environment, Facilitate Learning Climate, Learning Design, Learning Material Development, Assessment and Evaluation, Leverage Learning Technology, Learning Architectures, Learning Materials and Strategies, Review and Edit Learning Materials, Legal and Regulatory Compliance, and Quality Assurance), and Resource Management (Auditing, Budgeting, Hiring and Staffing, Time Management, Strategic Planning, Strategic Thinking, and Project Management).

Sections comprising the proceedings include: symposium summary; planning and design; needs assessment process and outcomes—Opening Session; Breakout Session One "Needs Specific to Trainers", Breakout Session Two "Needs by Type of Training", Breakout Session Three "Needs by Staff Role and Responsibilities", Breakout Session Four "Needs by Jurisdiction and Population", Breakout Session Five "Validation"; Closing Session regarding the top ten needs; and content presentation summaries.

Forty Forward Cover

An introduction to an integrated model for the implementation of evidence-based principles in community corrections is provided. This document contains the following sections: overview; the project; the challenge of implementation; the Integrated Model; and conclusion.

Implementing Effective Cover

Outcome and process measures used to gage the effectiveness of the Integrated Model in reducing offender recidivism are presented. Each component found within a measure has information regarding its definition, tool/data source, description, frequency, and individual who collects the data. Components are organized into the following measures: recidivism; risk; proxy risk; supervision length; dosage; revocation and violation; program effectiveness; assessment; case plan; workload; violations; organizational climate; and collaboration.

Implementing Effective Cover

Organizational development (OD) concepts and strategies that foster organizational change and reform are described. Sections of this publication include: changing the way business is done -- the integrated model; organizational case management; the leadership challenge; the influence of infrastructure; step by step; the literature; the integrated organizational change process model; the importance of a healthy organization; leadership styles and leading change; managing transitions; and structural supports for change.

Implementing Evidence-based Practice

This training program helps participants identify the factors that shape an institution's culture and offers ways to attempt to change that culture. This videoconference covers:

  • The importance and value of examining institutional culture;
  • Institutional culture and default culture;
  • Components of a comprehensive institutional culture assessment protocol;
  • Benefits of conducting institutional culture assessment;
  • The leader's role in shaping institutional culture;
  • Steps to take in order to shape institutional culture;
  • And resources available through NIC's Institutional Culture Initiative.
Institutional Culture Cover

Contents of these proceedings are: meeting highlights; "Open Forum: Hot Topics for Discussion"; "Understanding Culture: The Root of It All" by Carol Flaherty-Zonis; "NIC Information Center Briefing" by Sandy Schilling and Josh Stengel; "Analyzing Our culture to Improve Our Jail" by Mark Foxall; "Changing the Jail's Organizational Culture" by Robert Green; "Planning for Catastrophes and Other Emergencies" by Jeffrey Schwartz; "Prison Rape Elimination Act (PREA) and Jails" by Larry Solomon; "Criminal Registration Unit" by Dave Parrish and Jim Compton; "Emergency Assistance Agreements Among Jails: Supplies, Money, and Staff" by Jeffrey Schwartz; "Topics for the Next Large Jail Network Meeting" by Marilyn Chandler Ford, Tom Merkel, and Richard Geaither; meeting agenda; and list of attendees.

Proceedings of the Large Jail Network Meeting - July 2006 Cover

This three-hour broadcast is intended to help realign your training with agency outcomes to help your agency become a learning organization.

Using a variety of methods—including discussions, participant and team activities, and demonstrations—the broadcast will explore learning organization principles as exemplified by the work of David Garvin, Peter Senge and others.

During this discussion, participants will: recognize the importance of linking training to agency outcomes; identify three building blocks for creating a learning organization; and explore ways to realign organizations to support the link between training and agency outcomes.

Learning and Performance: Realigning Training to Achieve Agency Goals [Internet Broadcast] Cover

"Today, the need to understand effective leadership is greater than ever before: we are living in a smaller, more global environment that is changing at a rapid, often overwhelming, and seemingly unmanageable pace. Accepting the status quo is not an option. High-performance teams require leaders who not only understand and can readily adapt to this changing world, but who foster and inspire continuous learning and improvement among each and every member of the team. Put simply, leading an effective organization means leading a learning organization" (p. 1). This NIC White Paper explains how you can make your agency into a learning organization by utilizing the work of Peter Senge and following the example of the Blue Angels. Sections cover; what a learning organization is; what a learning organization looks like; how it all applies to corrections; the importance of line leaders and managers; the function of executive leaders; the influence of internal networkers; and the future of corrections-leadership is learning.

White Paper Cover

This guidebook “is the second book in the APEX Guidebook series and is designed to help correctional practitioners deepen their knowledge of the Public Safety Model domains. It offers practical suggestions for improving performance and creating positive change by sharing best-practice methods and current literature on higher performance in corrections” (p. ix). APEX itself provides strategies for achieving performance excellence in the Public Safety Model domains—operations (which includes safe and secure supervision and settings and process management), stakeholder focus, workforce focus, strategic planning, measurement/analysis/knowledge management, and results. Eight chapters follow an introduction to Achieving Performance Excellence (APEX): introduction; operations focus—safe and secure supervision and settings; operations focus—process management; stakeholder focus; workforce focus; strategic planning; measurement, analysis, and knowledge management; and results.

Understanding Corrections through the APEX Lens Cover


Subscribe to Organizational development