“The goal of the [Center for Social Media] initiative is to build the capacity of law enforcement to use social media to prevent and solve crimes, strengthen police-community relations, and enhance services. IACP’s Center for Social Media serves as a clearinghouse of information and no-cost resources to help law enforcement personnel develop or enhance their agency’s use of social media and integrate Web 2.0 tools into agency operations.” Points of access include: getting started—an introduction to social media, strategy development, policy development, and putting it all into action; technologies; topics-- alerts and notifications, analytics and metrics, community outreach and citizen engagement, crime information, crime prevention, emergency preparedness and response, investigations, legal and legislative, malicious use, mobile, policy, privacy, safety, and security, public relations and reputation management, recruiting, research, strategy, and vetting; resources—case law, case studies, FAQ, fun facts, glossary terms, publications, tools and tutorials, and training and technical assistance; directory of law enforcement agencies that use social media; news; information regarding the initiative; blog; Executive Chiefs’ Corner; IACP’s Social Media Survey results; new on the site; items of interest; and frequently asked questions.
Issues surrounding the use of social media in U.S. prisons are discussed, including security, rehabilitation, and whether the use of social media and the internet are protected by the First Amendment.
This is a great resource for improving or beginning the use of social media in your agency. This website is the "authoritative resource for news and information about law enforcement social media. From Facebook and Twitter to YouTube and Nixle, we discuss social media and its use as the ultimate community policing tool." Points of access include: Blog-- read and learn; Podcast--listen to our show; Facebook Group-- join our community; Resource Links-- tools, help and more; Shop; Contact Us-- let's talk; and Search--Find it fast.
"As with most aspects of life, communications options for incarcerated people are in flux due to technological changes. For practical, political, and technical reasons, communications methods have evolved more slowly in prison than in the outside world, but change is nonetheless here. New technologies such as video visitation and electronic messaging have the potential to improve quality of life for incarcerated people and help correctional administrators effectively run secure facilities. Yet the promise of these new services is often tempered by a relentless focus on turning incarcerated people and their families into revenue streams for both private and public coffers. The lucrative market for prison-based telephone service has received substantial attention since 2012, when the Federal Communications Commission reinvigorated a long-stagnant regulatory proceeding concerning rates and business practices in the ICS market. Although the focus of the FCC proceeding has thus far been on telephone service, ICS is not just limited to voice calls — there are emerging technologies with which a growing number of prisons and jails are experimenting." This is a great report about the technology offenders can use to communicate with people outside a correctional facility and the problems associated with such use. Sections comprising this report are: communication options behind bars--traditional communication channels (i.e., in-person visiting, phone calls, postal communication, and electronic messaging—inbound-only systems, and two-way systems); an overview of the industry-- general ICS providers, commissary operators, financial service firms, specialty companies, procurement practices, revenue and fee structures, end-user pricing; overview of messaging services—benefits of electronic messaging, drawbacks, character limits, and diffusion of accountability; unknowns—protection of data, ownership of contents, and protection of attorney-client privilege; recommendations for the Federal Communications Commission, state legislatures and public utility commissions, and correctional administrators.