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Training in corrections

Good correctional practice includes applying principles of risk based classification to all adult and juvenile offenders while accounting for unique characteristics and concerns of LGBTI and gender non-conforming populations. To ensure a culture of safety, it is important to identify these individuals at intake. A culture of safety includes everyone understanding and practicing respectful, appropriate and professional language.

Intake personnel function as the “gatekeepers” for correctional systems and facilities and are a critical component in the information gathering process. If information obtained at intake is inaccurate or misleading, it can have dire consequences and impact safety. Staff must have clear guidelines allowing for the consistent identification of LGBTI offenders and the collection of key information. Establishing good communication at intake is essential to obtain the necessary information for appropriate housing, medical and mental health referrals, programs, security level, and services in the community. During this broadcast we will demonstrate effective and professional communication with LGBTI offenders during intake and make recommendations to improve the intake process.

Using a variety of methods including on-air discussions and activities, demonstrations and skills practice, this two-day six-hour interactive training broadcast is designed to: establish the relevance of initial information-gathering and how it impacts LGBTI populations from intake to successful reentry; provide recommendations and good correctional practice examples to ensure a culture of respect and safety at intake for LGBTI populations and correctional staff; and provide practical examples and demonstrate professional communication with LGBTI populations at intake.

LGBTI Populations: Intake – Creating a Culture of Safety [Internet Broadcast] Cover

Correctional agencies face many challenges surrounding the safe management of the populations they house and supervise. Due in part to changes in federal and state laws and the outcome of successful offender litigation, care and management of the LGBTI population has been identified as an emerging correctional issue that deserves special attention. While gender non-conforming offenders have always been present in facilities and on caseloads, we now have the opportunity to share information about this issue with a broader number of stakeholders and identify responsible and safe practices that are respectful of differences and reduce agencies’ susceptibility to liability and litigation.

This 3-hour broadcast from November 7, 2012 is meant to inform and increase awareness of strategies for developing policies and procedures for LGBTI populations. The broadcast will highlight promising practices by providing resources and examples of agencies who are responding to the needs of the LGBTI population in their setting. During this national discussion sponsored and broadcast by the National Institute of Corrections, presenters will: define a framework for developing strategies for ensuring the safety, dignity, and respect of LGBTI individuals in corrections settings; identify typical concerns and challenges that arise as agencies address the needs and requirements of LGBTI offenders in corrections settings; identify operational practices that can increase effectiveness of working with LGBTI offenders; and review and discuss effective policy and program development strategies that address LGBTI populations in corrections.

LGBTI Populations: Their Safety, Your Responsibility  Cover

This 3-hour program, originally broadcast on May 3, 2006, will help agencies build a proactive communication strategy for working in partnership with the media and the public. An agency's communication plan is as essential to its operations as its emergency preparation. Too often, an agency's first contact with the media is reactionary and after the fact. When the media contacts an agency concerning various situations and circumstances, individuals and agencies often find themselves on the defensive facing a barrage of questions and inquiries. The objectives of this broadcast are to help participants: Understand the role of the media and the "public's right to know." Develop strategies and techniques to work effectively and succinctly with the media. Develop a comprehensive communication plan. Build a working relationship with the media, legislature, and local public interest organizations.

Making the Media Work for You in the 21st Century  Cover

This program discusses Information regarding current policies and procedures and their impact on aging offenders and offenders with chronic and terminal illnesses. While focusing upon "best practices and interventions," this program discusses:

  • Differences between the needs of aging and terminally ill inmates;
  • Management strategies;
  • Internal and external challenges, such as staffing, supervision, treatment standards, compassionate release provisions, housing, and hospice care;
  • Selecting and training inmate caregivers;
  • Legal issues, such as advance directives and constitutional standards of care;
  • And appropriate programming resources.
Managing Aging and Terminally Ill Inmates[Videoconference held on September 12, 2001] Cover

Among the more difficult challenges existing within personnel management is conflict resolution. This videoconference focuses upon managing conflict in a correctional setting. The panel of experts presents information on the history of workplace conflict, how to identify potential and actual sources of conflict, strategies for agencies to manage workplace conflict and prevent or reduce litigation, methods for agencies to assess their effectiveness in managing conflict, and resources for further assistance. While conflict management is the broad theme particular attention is paid to sexual harassment. Handouts include the Code of Ethics for the ACA and AJA, and a checklist of ideas for proactive personnel management.

Managing Conflict in the Workplace  Cover

A self-paced course on how to be an effective mentor is presented. This workbook covers: performance objectives; the differing tasks of a mentor and a supervisor; qualities and experiences (resources) a mentor has; rules of mentoring; effective listening; setting expectations; goal setting; feedback; exploring options and ideas; pitfalls; transitioning; mentor's checklist; action plan; and reviewing the mentor/mentee relationship.

Mentoring in the Corrections Workplace:  A Self-Paced Workbook Cover

Leadership basics for mid-level managers are covered. Participants will be able to: define leadership; compare and contrast leadership and management; identify challenges faced by mid-level managers; describe the primary roles of a leader; define the four levels of leadership; identify myths and realities of leadership; identify effective leadership characteristics and principles; and determine their specific style of leadership. Presentation overheads, instructor notes, participant guide, and Personal Leadership Assessment instrument are included.

Mid-Level Managers

NIC offers the PREA courses at the NIC Learn Center here:

The Learn Center is a full LMS, Learning Management System that will allow individuals to: create an account; start, stop a course and return to where they left off; and create and print a certificate upon successful completion of a course.

The purpose of offering these courses on a DVD is to accommodate an institution that does not have access to the Internet and therefore needs another method of providing the PREA courses to their staff. When possible, please use the Learn Center for a better experience.

These eight courses will assist agencies and staff in meeting the requirements of Prison Rape Elimination Act (PREA). Courses contained on this data DVD are: "Audit Process and Instrument Overview" which will assist agencies in meeting the requirements of PREA Section 115.93; "Behavioral Health Care for Sexual Assault Victims in a Confinement Setting" which will assist agencies in meeting the requirements of PREA standard 115.35; "Communicating Effectively and Professionally with LGBTI Offenders" which will provide strategies for communicating respectfully with all adult offenders, with a specific focus on lesbian, gay, bisexual, transgender, and intersex (LGBTI) offenders; "Coordinators' Roles and Responsibilities" which will provide agency PREA Coordinators with an overview of the basic role and responsibilities of their position; "Investigating Sexual Abuse in a Confinement Setting" which will assist agencies in meeting the requirements of PREA Section 115.34; "Medical Health Care for Sexual Assault Victims in a Confinement Setting" which will assist agencies in meeting the requirements of PREA Section 115.35; "PREA: Preventing and Addressing Sexual Abuse in Tribal Detention Facilities" which provides guidelines and practices that will help in preventing and addressing sexual abuse in your tribal detention facility; and "Your Role Responding to Sexual Assault" which is designed to enhance correctional professionals’ skills in responding to incidents and allegations of sexual abuse.

National Institute of Corrections' Prison Rape Elimination Act (PREA) Training Courses Cover

"Online learning is an important tool to access the latest criminal justice information, promising practices and trends. The National Criminal Justice Association [NCJA] hosts a number of webinar series focusing on a variety of topics. Our webinars focus on innovative and data-driven programs and practices to keep you ahead of the learning curve."

1. NCJA/BJA Webinar Series: "NCJA in cooperation with the Bureau of Justice Assistance (BJA) hosts a monthly webinar series on topics of interest to our members which seek to help participants learn from experts and stay connected to trends and practices at all levels of government." 2. Pretrial Webinars: "In an effort to help educate the field on the importance and impact that pretrial services can have at the state and local level, NCJA is hosting a three part pre-trial webinar miniseries. The purpose of this webinar miniseries is to help criminal justice practitioners at the state and local level understand the evidence base behind pretrial risk assessment, release and supervision." 3. State & Tribal Collaboration Webinar Series: This “webinar series aims to enhance state and tribal collaboration and highlight the benefits of intergovernmental coordination.

Each webinar in this series focuses on a different aspect of state and tribal collaboration”. Of particular importance is the focus of most of these webinars on Tribal –State-Local partnerships regarding criminal justice issues. 4. JISP Webinars. 5. State Justice Information Sharing (JIS) Technology Enhancement Webinars. There is also access to presentation from the previous year's NCJA National Forum and Regional Meetings.

NCJA Webinars Cover

On June 10, 2015, the National Institute of Corrections (NIC) launched a national virtual conference on staff wellness titled “New Directions in Corrections: Staff Wellness.” Session topics will include using neuroscience to reduce stress, “healing corrections,” the organizational implications of boundary violations, creating a purpose-driven corrections career, corrections personnel suicide, and staff wellness.

The objective of “New Directions in Corrections: Staff Wellness” is to: Educate corrections staff on the subject of corrections fatigue and staff wellness; Present strategies and resources for countering the effects of corrections trauma and fatigue; and Equip corrections staff with strategies they can use to move toward professional fulfillment individually and within a workplace culture.

Corrections work often takes a toll on staff’s well-being and functioning due to repeated exposure to multiple types of inherent occupational stressors—specifically, operational, organizational, and traumatic stressors. The cumulative effect of these co-occurring stressors upon corrections professionals and upon entire correctional workplace cultures is captured by the umbrella term and construct of “corrections fatigue.” Effects of corrections fatigue may be low staff morale, impaired job performance, individual health and functioning issues, problematic professional and personal relationships, and high staff turnover. Corrections fatigue includes a variety of facets, many interacting to affect staff negatively and envelop workplace culture in a self-reinforcing cycle that undermines health, functioning, and fulfillment.

This microsite provides access to the eight presentations and links to additional resources.

New Directions in Corrections: Staff Wellness: NIC's Second Virtual Conference cover


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