"The old adage, “If it isn’t documented, it didn’t happen,” does not represent the truth. We do not write down everything that happens in our lives, day-to-day, hour-by-hour. A great deal happens to us that we do not document. However, in juvenile detention centers, juvenile correctional facilities, and adult facilities that serve youth, that old saying is not just a figure of speech, it is a truism. Comprehensive recording and report writing, based on vigilant observation of behavior and events, is essential to verify that something did occur and to record the details of the event."
NIC - Desktop Guide: Ch.16 Behavior Observation, Recording, and Report Writing
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