Sofi Martinez

This webinar was created for the Family Connections Project. On April 16, 2020, the National Institute of Corrections (NIC) presented a 1.5-hour training webinar on strategies for staff to communicate with families and children in correctional facilities. This webinar covered four major topics: Communication 101: Basic Types and Everyday Challenges; Points of Contact and Communication with Families in Correctional Facilities; Best Practices on Communication and Active Listening; Tips for Staff on Interacting with Families and Children in Correctional Facilities