Correctional Communications Administrator

Program Goal

The Correctional Communications Administrator (CCA) course aims to advance public safety by shaping and enhancing the practices of correctional communication staff through leadership, learning, and innovation.

Program Overview and History

The CCA course was developed in response to an observed need to provide more formalized training to develop, support, enhance, and expand the role of the correctional communications administrator. In the past, communications directors in prisons and those in similar roles in jails would meet separately for symposiums through the National Institute of Corrections. The new CCA curriculum was designed to align communications training between jail and prison CCAs to expand the knowledge and skill base available to those in the role.

LEADERSHIP FOCUS

NIC recognizes the important role of communication staff in the orderly operations of correctional agencies and the safety of staff, incarcerated individuals, and the public. The most successful agencies in corrections are those whose leadership masters a comprehensive agenda to address the expectations that stakeholders demand. Consistency, transparency, and the ability to communicate an agency’s mission effectively inside and outside the organization is paramount. During this course, we will concentrate on the prominence of this leadership role and the knowledge and skills needed to effectively communicate on behalf of a corrections organization.

PROGRAM DELIVERY

The CCA course incorporates a variety of instructional strategies, including lectures, small group work, and individual activities.

Contact: 

Jeff Hanson 
National Program Administrator
Jhanson@bop.gov